Interlibrary Loan Clerk
Grade Level: 5
Division: Public Services
Department: Adult Services
Pay Rate: Hourly - $12.70 Hours Per-Week: 19 hours Benefits: Not eligible for benefits
The Interlibrary Loan Clerk performs duties in assigned areas related to interlibrary loan (ILL), processing, circulation, and reference. Work includes searching public catalog (ILS) and resource sharing databases to locate and place requests on books and other library materials to fill interlibrary loan requests; lending Library-owned materials to other requesting libraries; maintaining records and statistics related to interlibrary loan; utilizing circulation functions in ILS to create and update ILL records; assisting in reference department when required. Work is performed independently and under the general supervision of the Adult Services Department Head.
Job Duties and Responsibilities
Reviews, searches, processes, and resolves issues with patron interlibrary loan requests and requests from other institutions, utilizing library catalog ILS and resource sharing software (OCLC).
Maintains a current working knowledge of statewide, regional, and national protocols regarding Interlibrary Loan/borrowing.
Maintains appropriate records, files, and statistics to report on Interlibrary Loan/borrowing transactions as required.
Coordinates returns, overdue slips, billing cycles, and lost materials documentation with the circulation, and bookkeeping functions of the Library.
Corresponds with all parties borrowing or lending materials with this Library.
Provide reference desk assistance to patrons as needed or scheduled. Performs other duties as required or assigned.
Skills and Abilities
Proficient with online library automation system and online searching.
General understanding of public libraries and library services and the principles of library classification.
Ability to use computers and microfilm, and electronic databases to locate materials.
Ability to learn and adapt to new software and equipment technologies.
Provide exemplary customer service and maintain a favorable public image of the library.
Ability to work independently and part of a team.
Ability to prioritize requests, and to service those requests effectively within the available resources allocated for Interlibrary Loan.
Ability to establish and maintain effective working relationships with co-workers and the public.
Requires the employee to sit (frequently).
Carry up to 30 lbs. of books across the library.
Occasionally stoop/bend, kneel, walk, squat, and crouch.
Ability to push and pull library book trucks weighing 50-300 lbs.
High School diploma or equivalent; two years of postsecondary education, or equivalent education, training, or experience.
Two years of library experience preferred.
Expected Hours of Work
The job requires the employee to work a varied schedule, including days, evenings, and some Saturdays. The position schedule is subject to change at any time at the discretion of management.
Please send the following documents to 201 Fourth Ave E., Twin Falls, ID 83301 Attn: Jennifer Hills or email to email@example.com
- Cover Letter
- TFPL Application
This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer, as the needs of the employer and requirements of the job change.